Code of Ethics
Transactions:
1. The provider of the service/seller and the customer/buyer have the right (and option) to keep or return the service and/or goods as long as they have not parted and are still together.
2. Halal Cleaners intends to speak the truth and point out the defects and qualities of the goods/services it offers. And the customer/buyer should do the same in regards to their place of service.
3. There is no cancellation fee if the customer decides to cancel before the service takes place.
4. Mutual Consent: A trade transaction becomes invalid if either the provider/seller or the customer/buyer is unjustly forced to conclude it. We only do "Lawful business by mutual consent."
However, a transaction concluded through just compulsion is deemed valid. In the example whereby the customer/buyer refuses to pay after agreement and completion of the service has taken place.
5. The service and price must be known to the seller and buyer, for hiding any is regarded as fraud which is prohibited. Thereupon, it is invalid for the buyer to buy something he does not see or recognize.
Prohibited Transactions:
1. Halal Cleaner does not cooperate in sin and aggression.
2. It is not correct to cancel the sale(s) of one another (meaning other cleaning and painting businesses). For example, a seller may say to a customer who has paid $10 for an item from another seller, “I can sell you a similar piece for only $9,” or “I can sell you a better one for the same price.”
Likewise, to cancel the purchases of one another. For instance, a buyer may say to a seller who has sold a commodity for $9, “I can buy it for $10,” or the like.
Conditions of Trade Transactions:
In general, the conditions in trade transactions are divided into valid conditions and invalid ones.
First and foremost, Halal Cleaners must keep to the conditions they make and such conditions obligate fulfillment.
Valid conditions are of two kinds:
1. The first kind of valid conditions of trade transactions is that which ensures and consolidates the contract, and benefits the one who sets such conditions. Examples of such valid conditions are those made by the provider/seller such as stipulating taking a security deposit or stipulating surety; this surely makes the seller free from worry.
Likewise, there are similar valid conditions for the buyer, such as stipulating delaying the payment or part of it for a specified term, e.g., to pay it at a specific date. So long as the provider/buyer is committed to this condition the sale is valid.
A buyer may set a condition concerning a specification of the service, such as requiring a special cleaning brand or painting product, as customers have different preferences. In such a case, the sale is legally valid as long as the commodity meets this condition; otherwise, the customer/buyer has the right to cancel the contract or at least get compensation for the missing stipulated quality. This compensation is estimated by comparing the value of the commodity meeting the required condition and the one lacking it, and then the difference between the two values can be paid to the customer/buyer if he asks for that.
2. The second kind of valid transactional condition is that in which one of the two parties stipulates benefiting lawfully from the service or commodity in a certain way. For example, in a home painting service provided by Halal Cleaner, the owner (of the house) stipulates to use the paint he/she already has or that they themselves will paint the basement of the house. Therefore, excluding service and payment therein.
Invalid conditions are of two kinds:
1. The first kind is the invalid illegal condition that basically nullifies the contract, such as when one of the two parties stipulates another contract within the main one. For example, Halal Cleaners says “I will provide you this (cleaning or painting) service on the condition that you deliver all the material and products to the location.” Such a condition is legally invalid due to the original contract that had already taken place. This is because concluding a selling contract based on another conditional contract is not correct.
2. The second type of invalid transactional condition is the one which itself is null and void, yet it does not nullify the contract. For example, the provider of the service (Halal Cleaner) may make a condition that the customer/buyer must not resell its paint products. Such a type of condition is legally invalid as it violates the principle of a business contract that absolutely allows the buyer to use the (purchased) commodity in whatever manner he/she likes.
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